Privacy policy and terms of use

Last update :
September 4, 2025
Privacy policy and terms of use

Privacy policy

1. Introduction

The Forêt de la seconde vie is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose and protect your personal information in accordance with the applicable laws of Quebec and Canada.

2. Privacy Officer

Guillaume Marcoux, President
Forêt de la seconde vie
Telephone: 438-500-6288
E-mail: admin@foretdelasecondevie.com

3. Personal information collected

We may collect the following types of personal information:

Identification information

  • First and last name
  • Postal address and e-mail
  • Phone number
  • Date of birth (if relevant to our services)

Transactional information

  • Information on services requested
  • Communication history
  • Preferences and expressed needs

Technical information

  • IP address when browsing our website
  • Navigation data and cookies (where applicable)

4. Purposes of collection and use

We collect and use your personal information for the following purposes:

  • Providing our services and responding to your requests
  • Communicating with you about our services
  • Improve the quality of our services
  • Meeting our legal and regulatory obligations
  • Manage our legitimate business activities

5. Communication and disclosure

We do not sell, trade or rent your personal information to third parties. We may disclose your personal information only in the following circumstances:

  • With your explicit consent
  • To our service providers who act on our behalf and are bound by confidentiality obligations
  • Where required or permitted by law
  • To protect our rights, our safety or that of others

6. Retention of information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention criteria include:

  • The nature and sensitivity of the information
  • Potential risks of unauthorized use
  • The purposes for which the information is processed
  • Applicable legal requirements

7. Information security

We implement appropriate administrative, technical and physical security measures to protect your personal information against :

  • Unauthorized access
  • Disclosure
  • The modification
  • Destruction

8. Your rights

In accordance with applicable laws, you have the right to :

  • Access your personal information held by us
  • Request correction of inaccurate or incomplete information
  • Request the deletion of your information in certain circumstances
  • Withdraw your consent (subject to legal restrictions)
  • File a complaint with the appropriate authorities

9. Cookies and similar technologies

If our website uses cookies, we will inform you of their use and give you the opportunity to accept or decline them, in accordance with our cookie policy.

10. Policy changes

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website or other appropriate communication. We encourage you to review this policy regularly.

11. Contact us

If you have any questions, concerns or requests regarding this privacy policy or the processing of your personal information, you can contact us at :

Forêt de la seconde vie
Privacy officer
Guillaume Marcoux, President

Telephone: 438-500-6288
E-mail: admin@foretdelasecondevie.com

12. Applicable laws

This privacy policy is governed by the laws of Quebec and Canada, including :

  • Quebec's Act respecting the protection of personal information in the private sector (LPRPSP)
  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)

Conditions of use

13. Acceptance of conditions

By accessing our services or using our website, you agree to be bound by these terms of use and our privacy policy. If you do not agree to these terms, please do not use our services.

14. Service description

The Forêt de la seconde vie offers [briefly describe your main services]. We reserve the right to modify, suspend or discontinue our services at any time, with or without notice.

15. Acceptable use

You agree to use our services appropriately and to :

  • Comply with all applicable laws
  • Do not infringe the rights of others
  • Not to use our services for illegal or unauthorized purposes
  • Provide accurate and up-to-date information
  • Keeping your access information confidential

16. Intellectual property

All content on our website and services, including but not limited to text, graphics, logos, images and software, is the property of Forêt de la seconde vie or its licensors and is protected by copyright and other intellectual property laws.

17. Limitation of liability

To the fullest extent permitted by law, Forêt de la seconde vie shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use our services.

18. Compensation

You agree to indemnify and hold harmless Forêt de la seconde vie, its officers, employees and agents from and against any and all claims, losses, liabilities, damages, costs or expenses arising out of your use of our services or your breach of these terms.

19. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice, including without limitation for violation of these terms of use.

20. Changes to the terms and conditions

We may modify these terms of use at any time. Changes will be effective immediately upon posting. Your continued use of our services following the posting of changes constitutes your acceptance of the new terms.

21. Applicable law and jurisdiction

These terms of use are governed by the laws of Quebec and Canada. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Quebec.

22. General provisions

  • If any provision of these conditions is found to be invalid, the remaining provisions shall remain in full force and effect.
  • These terms and conditions constitute the entire agreement between you and Forêt de la seconde vie.
  • Failure to exercise a right does not constitute a waiver of that right.